Return and Refund Policy

Return and Refund Policy
Thank you for shopping with Pipi Hobbies & Games! We're committed to delivering the best in collectibles and want you to be completely satisfied with your purchase.

Returns and Refunds:
We regret to inform you that we do not accept returns due to the nature of collectibles, and ALL SALES ARE FINAL. Please carefully review your order before completing your purchase.

Cancellation after 24 hours is subject to 20% of processing fee.
Pipi Hobbies & Games reserves all rights to make the final decision on any refunds at any time.

Incorrect Items:
In the rare event that you receive an incorrect item, please contact us within 5 days of receiving your order. We will arrange for the correct item to be sent.

Contact Us:
If you believe you are eligible for a correction based on the criteria above, please contact our customer support team at within 5 days of receiving your order. Include your order number and a detailed description of the issue in your email.

* We do not issue refunds or accept returns for any reason other than receiving an incorrect item.
* Pipi Hobbies & Games reserves the right to refuse any correction request that does not meet the outlined criteria.
* Due to the volatility of Japanese products and the ever-changing Japanese market, products' price adjustments will not be honored.
* All returns must be in the original, factory sealed packaging in the same condition it was received. Any products that has been tampered, opened or altered will not be eligible for refund/return. Shipping charges are not eligible for a refund.

Thank you for your understanding and support. If you have any questions or concerns, please do not hesitate to contact us. We appreciate your trust in Pipi Hobbies & Games.